Customer Support

CONTACT GPA
Emergency / Trouble Call Reporting
(671) 475-1472 /3 /4
Report Fraud, Waste & Abuse Email
Customer Services
For Mailing Addresses, Business Hours and Locations Click Here.
Customer Service Call Center
(671) 647-5787/8/9
Report Fraud, Waste & Abuse Hotline
(671) 648-3199
Pay Online
PayGPA www.paygpa.com
Email Customer Service
Main Phone Number
(671) 648-3000
Emergency / Trouble Call Reporting Fax
(671) 475-5288
Pay by Phone
(671) 647-5787
Mon-Fri 8am to 5pm
Afterhours 1 (855) 9-777-2002 Toll Free
Automated Phone Payment Toll Free
(855) 712-9696
Available 24/7
Department Numbers
Automated Attendant
(671) 648-3000
Communications and Public Information Office
(671) 648 -3145 / (671) 648-3000 ext 1961
Customer Service
(671) 647-5787
General Manager/ Executive Fax
(671) 648-3225
Payroll
(671) 648-3126
Procurement Materials Management
(671) 648-3054/5
Procurement Cabras Supply Receiving
(671) 475-5319
Accounts Receivable
(671) 648-3075
Chief Financial Officer
(671) 648-3066
Controller
(671) 648-3122
Facilities
(671) 648-3083
Internal Auditor
(671) 648-3090
Planning and Regulatory
(671) 648-3029
Procurement Supply Transportation Receiving
(671) 300-8321
SPORD
(671) 648-3223
Accounts Payable
(671) 648-3072
Budget
(671) 648-3068
Computer Services
(671) 648-3060
Engineering
(671) 648-3011 / (671) 648-3205
Human Resources
(671) 648-3130
Plant Accounting
(671) 648-3076
Procurement Dededo Supply Recieving
(671) 635-2073, (671) 635-2075
Safety
(671) 648-3056
Generation Administration Fax Numbers
Generation Administration Fax
(671) 475-5216
Cabras Fax
(671) 475-5216
Combustion Turbine Administration Fax
(671) 637-7849
Diesel Administration Fax
(671) 565-8000
Water Systems Diesel Fax
(671) 475-5216
Generation Administration
Generation Administration Office
(671) 475-5213
Cabras #1 & #2
(671) 475-5249
Central Maintenance
(671) 475-5237
Combustion Turbine Administration
(671) 300-8306
Diesel Administration
Diesel Administration
Water Systems Diesel
(671) 475-5243
Department Fax Numbers
Accounting/Finance Fax
(671) 648-3168
Communications and Public Information Fax
(671) 648-3166
Customer Services Fax
(671) 648-3164
General Manager/ Executive Fax
(671) 648-3290
Human Resources Fax
(671) 648-3160
Internal Audit Fax
(671) 648-3163
Procurement Fax
(671) 648-3165
Transportation
(671) 475-5213
Transmission & Distribution
Office
(671) 635-2000 / (671) 637-4100
Fax
(671) 648-3166
T&D Overhead
(671) 635-2000 / (671) 637-4100
T&D Underground
(671) 635-2000 / (671) 637-4100
T&D Substation
(671) 635-2000 / (671) 637-4100
Supply Warehouse
(671) 635-2071~7
Mailing Addresses
Customer Service Center (Utility Payments)
P. O. Box 21868, GMF, GU 96921-1868
Main Office:
Gloria B. Nelson Public Service Building 688 Route 15, Suite 100, Mangilao, Guam 96913-6203
All mail
P. O. Box 21868, GMF, GU 96921
Business Hours and Locations
Customer Service Center & Main Office
Gloria B. Nelson Public Service Building 688 Route 15 Fadian, Mangilao, Guam
Monday-Friday 7am-5pm
Closed on Weekends & Holidays
Hagatna Satellite Office
Julale Shopping Center Ste 103, 424 West O’Brien Drive, Hagåtña, Guam
Monday-Friday 8am-5pm
Closed on Weekends & Holidays
GPWA Upper Tumon Office
578 North Marine Corps Drive, Tamuning, Guam
Monday-Friday 7:30am-6pm
Saturday 8am-12pm
Other
Your local banks are subject to individual bank policies and all Treasure of Guam locations.