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GPA’s Strategy in the Meter Verification Process

• Conducted meter verification and investigation through field testing/load analysis on 3-phase meters and single phase meters
• Corrected inaccurate/defective meters and completed documentation process in a timely manner for proper adjustments and billing of accounts
• Reviewed internal processes for deficiencies in the work order system and implemented procedures to improve application
• Evaluated current procedures in the installation, removal and preventative maintenance program and adopted procedural changes
• Placed proper controls for system access
• Reviewed and adjusted inappropriately assigned customer accounts
• Corrected estimated navy metering
• Conduct annual review of system losses (ongoing)

GPA considered eight categories in the investigation of unbilled consumption and energy loss:

• 3-phase meter accounts
• Customer Service review of accounts
• JDE unprocessed fail edits exception report for unbilled accounts
• Meter master “KH” field
• Non-registering single & three-phase account meters
• Active accounts w/ rate schedule change
• Unlisted consuming meters
• Typhoon Pongsona work orders/unbilled accounts